Ticketing Coordinator
The MRG Group
Vancouver, BC
Who we are:
MRG is Canada’s largest independent concert promoter and live entertainment venue operator. We produce over 1000 events annually across 9 owned and operated venues and have produced concerts hosted in clubs and arenas domestically, as well as Europe and Asia-Pacific. Our diverse portfolio includes leading hospitality businesses, experiential venues like Par Tee Putt and Par Tee Pong, as well as AdmitOne, the fastest-growing multi-product ticketing platform in North America. We are at the forefront of the experience economy.
Who you are:
Reporting directly to the Ticketing Manager, the Ticketing Coordinator is responsible for ensuring we are delivering a positive shareable experience in addition to ensuring our ticketing business is operating at a profitable and professional level.
The fine print:
Build and manage events in collaboration with venues and the AdmitONE team.
Handle guestlists, comps, VIP, and special ticket requests.
Monitor and support presales, onsales, and ticket inventory.
Ensure event accuracy through quality control checks.
Track daily ticket counts and sales across platforms.
Manage inventory holds, releases, and pricing updates (VIP, dynamic, Platinum).
Provide Box Office support, reporting, and settlement materials.
Process manual payments and assist with tech/process improvements.
Support the Ticketing Manager and mentor new team members.
Maintain strong client communication and relationships.
Other duties as needed.
We are looking for someone with:
Excellent written and verbal communication skills
Accuracy and strong attention to detail
The ability to work in a team environment and support the company wide successes and vision
Ability to maintain strong relationships both internally and externally
Project management, multitasking and time management
Innovative, creative and critical thinking
Problem solving and analytical abilities
Due to the nature of the work, correspondence may be required on evenings, weekends and holidays as required.
What’s in it for you?
A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters
A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
Employee discounts to our concerts, shows and hospitality venues
Career development opportunities with a company that encourages individuals to learn and grow
We thank all applicants for their interest, however only those selected will be contacted.
MRGCareers
